Terms and Conditions

United Arab of Emirates is our country of domicile” and
stipulate that the governing law is the local law.

Amore Atelier Fashion Designing L.L.C will not trade with or provide any services to OFAC and
sanctioned countries.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use
the website.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of her account.

Privacy Policy

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

Merchant will not pass any debit/credit card details to third parties.

Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (AMOREATELIERDUBAI.COM) cannot guarantee the security of any information that is disclosed online.

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Purchases

Amore Atelier Dubai accepts payment by Cash, Cheque, Local and International Online Transfer, Visa or Mastercard Debit and Credit Cards, apple pay and google pay for our products and services.

All the purchases are governed by the terms and conditions of respective Merchant service providers. Please review your respective Merchant service provider’s user agreement and privacy policy before entering any transaction. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. All refunds (if the request is approved from Amore Atelier Dubai) will be made only thru Credit Note.

If you make a payment for our products or services, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of the transaction records and Merchant policies and rules.

Exchanges, Returns and Refunds

Shoppers have one day after receiving the item/items to make a complain about an item/items that is defective in terms of the materials and fabric used or if there is any mistake of the size or measurement made by Amore Atelier Dubai.

Requests can be made by sending an Email along with clear pictures and videos of the product to: info@amoreatelier.com .

Please note that exchange is only allowed if an item is defective in terms of the materials and fabric used and if there is a mistake of the size or measurement made by Amore Atelier Dubai.

As a General Rule, we don’t have a Refund policy as our products are customized. if Amore Atelier Dubai approved the request, then refund will be done only through a credit note with the same amount of the item that customer have paid, under the same customer’s name and details, and it can be used to purchase any of Amore Atelier Dubai’s designs within 02 months from the date of the Credit Note.

Complaints outside the period (one day after receiving the item/items) will not be entertained unless you have a valid reason, and also it will be a subject of Amore Atelier Dubai approval.

Cancelation Policy

Only online order can be canceled within 4 hours when the purchase is completed by sending us email to: info@amoreatelier.com, then Refund will be made into the original mode of payment and will be processed within 15 to 40 days.

Delivery Policy

New Order will take 15 Working Days within UAE and 18 working days outside UAE. 

Ready to Wear designs will take 3 days within UAE and up to 8 days outside UAE.

Delivery will be free within UAE and will be calculated during the checkout process for international order.